Return policy period applicable for different categories
At Indiamallstore.com we believe in customer satisfaction. We offer a clear return policy on all the products listed on our website.
We will only accept items for returns that are in new condition, unworn, unaltered and free of damages by the customer as long as the return is initiated within the returns period mentioned on this page.
We will not accept any returns if the product return window has passed or the product is used, damaged or altered by the buyer. So to avoid any disappointment, we request all our buyers to intimate us regarding the returns strictly within the returns window and keep the product intact.
Buyer can initiate the returns to mail us Info@indiamallstore.com ,alredy mention from Indiamallstore.com Website and application.
Please note that products in some categories are not at all eligible for return, refunds or exchange. Use due diligence before placing your order for products in such categories.
In some cases, to make the returns easier our seller team may ask the buyer to send the pictures of the products. Buyer’s co-operation in cases of returns will be highly appreciated.
| Category | Time period | Conditions for Return & Return |
| Apparel | 10 Days | Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you. |
| Footwear | 10 Days | Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you. |
| Fashion Accessories and Jewellery(watches, handbag, luggage) | 10 Days | Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you. |
| Eye Wear | 10 Days | Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you. |
| Mobile Phone, Laptop ,camera & Tablet(accessories | 10 Days | Return is applicable only for 10 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item. |
| Electronics & Home Appliances | 10 Days | Return is applicable only for 10 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item. |
| Home Décor & Furnishing | 10 Days | Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you. |
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